Certified Internet Web (CIW) Professional Practice Exam

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To effectively communicate new updates via a Webinar, which feature should be prioritized?

Live chat options for feedback.
A recording of the session.
The ability to share files during the session.
A follow-up email with additional resources.

The correct answer is: Live chat options for feedback.

Prioritizing live chat options for feedback during a Webinar is essential for effective communication of new updates. This feature allows participants to engage in real-time discussions, ask questions, and provide immediate responses to the presenter. This interactive aspect helps clarify information, fosters a sense of community, and encourages engagement, which is crucial when conveying updates. Participants often have questions or comments that can help refine the presentation's focus and clarity. By enabling live feedback through chat, the presenter can adjust the flow of information based on viewer responses, ensuring that the audience's needs are addressed promptly. This two-way communication can enhance understanding and retention of the material being presented. While other options like recordings, file sharing, and follow-up emails provide support and complementary information after the session, they do not facilitate the immediate interaction necessary for an effective webinar experience. The dynamism of live chat transforms the webinar from a one-sided presentation into a collaborative learning opportunity, making it a key feature to prioritize.